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Human Services Quality Framework

  • Overview of the framework
  • Overview of the standards
  • Certification - Quality requirements and resources
  • Self-Assessable - Quality requirements and resources
  • Other accreditation - Process and resources
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Previous versions

Previous Quality Framework document versions

  • Human Services Quality Framework - version 8 (PDF, 5.3 MB) Human Services Quality Framework - version 8 (DOCX, 2.8 MB)
  • Human Services Quality Framework - version 8.1 (PDF, 501 KB) Human Services Quality Framework - version 8.1 (DOCX, 2.8 MB)
  • Human Services Quality Framework - version 9.0 (PDF, 867 KB) Human Services Quality Framework - version 9.0 (DOCX, 2.8 MB)
  • Human Services Quality Framework - version 10.0 (PDF, 714 KB) (DOCX, 2.8 MB)

Previous User Guide versions

Certification

  • Human Services Quality Framework: User Guide - version 7 (PDF, 1.5 MB) Human Services Quality Framework: User Guide - version (DOCX, 3.4 MB)
  • Human Services Quality Framework: User Guide - version 8 (PDF, 4.5 MB)uman Services Quality Framework: User Guide - version 8 (DOCX, 3.5 MB)
  • Human Services Quality Framework: User Guide - version 8.1 (PDF, 4.5 MB) Human Services Quality Framework: User Guide - version 8.1 (DOCX, 3.5 MB)
  • Domestic and Family Violence Services supplement for Domestic and Family Violence Services
  • Human Services Quality Framework: User Guide - version 9 (PDF, 2.2 MB) (DOCX, 3.3 MB)

Self-Assessable organisations

  • Human Services Quality Framework: User Guide - Self-Assessable Organisations version 3.0 (PDF, 889 KB) Human Services Quality Framework: User Guide - Self-Assessable Organisations version 3.0 (DOCX, 446 KB)

For earlier versions of documents, please contact HSQF Operations on 1800 034 022 or via hsqf@qld.gov.au.

Last reviewed:09 July 2025

Last modified:30 July 2025

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Creative Commons Attribution 4.0 International (CC BY 4.0) licence This work is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence
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